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How to give us your feedback

We would like to know about your experience with Trade Me Insurance. 
 
If you have some feedback for us, positive or negative, please feel free to let us know about it by filling out the online feedback form on our Contact Us page
 
You will receive a response acknowledging that we have received your feedback and if you have elected to be contacted, our staff will get back to you as soon as possible. 
 
Even if you elect not to be contacted by us, we embrace every opportunity to improve and will review your feedback with this in mind. 
 
If you'd like to make a complaint, please follow the link to read about our Complaint resolution process
 
You have the right to speak to someone other than the consultant you initially dealt with. 
 

Still unsure? Fire up a live chat or contact us, we are here to help.

 
 
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