• Install smoke alarms. Small fires can become big quickly - and don't forget to check the batteries regularly
• Inspect your house regularly - Check that the electrical wiring, plumbing, heating and air conditioning are all working as expected
• Keep a fire extinguisher in an easy to reach place
• Use household items safely - Stay in the kitchen when cooking, and turn off appliances when not in use
• Work out a meeting place and a plan with the people you live with

During a fire

• Shout 'FIRE!' several times if there are others in the house
• 'Get down, get low, get out - fast'. Crawl low and fast to escape smoke
• If you can, shut all doors behind you to stop the fire spreading
• Always take the stairs. Elevators can be dangerous during fires
• Never go back into the house. Once you get out - stay out
• Once you get out, call 111 immediately from a mobile phone, or a neighbour's phone
• Meet at your planned meeting place
• If you can't get out of the house, close the door of the room you're in and block the gaps with towels or clothes. This will stop the smoke from coming in. Go to the window and yell 'FIRE!' to get attention

After a fire

• Call your insurance company for help - We may be able to assist with things like temporary accommodation to help you get back on your feet faster

Still unsure? Fire up a live chat or contact us, we are here to help.

For more information on what to do in a fire, see the New Zealand Fire Service website.