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Missed a payment? Never fear!

Have you missed a payment? Or received a notice telling you it's a bit late? This is not the end of the world, in fact it's quite easy to make a catch up payment.

We have set out the three ways you can make this payment:

 

1. My Insurance - You can log into My Insurance and make a credit card payment to catch up.

Simply press "Pay Now" and you will be able to enter your credit card details.

 

2. Double Payment -  If you do not make a manual payment, we will automatically attempt to take a double payment on the next due date.

Check out your invoice in My Insurance to see your payment dates.

Please note: this will only happen after the first missed payment, after that you will need to contact us.

 

3. Over the phone - And last but not least, you can always give one of our friendly team a call on 0800 800 444 to make a one-off credit card or direct debit payment over the phone. 

 

Still unsure? Fire up a live chat or contact uswe are here to help.

 

Related articles:

Payment options explained

Why has my first payment doubled? 

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